Frequently Asked Questions
Everything you need to know about your TravisMathew experience, from shipping to our premium product quality.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout if you need your gear sooner. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer free returns and exchanges within 30 days of purchase. Items must be in their original, unwashed, and unworn condition with all tags attached. Please use our online returns portal to generate a prepaid shipping label.
How do I know which size will fit me best?
TravisMathew apparel is designed with a modern fit. We recommend viewing the 'Size Guide' located on each product page for specific measurements. If you are between sizes, we generally suggest sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Are TravisMathew products covered by a warranty?
We stand behind the quality of our craftsmanship. We offer a limited warranty against manufacturing defects. If you believe your product is defective, please contact our customer service team with photos and your order number for an evaluation.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we have a very limited window to make changes. Please contact our support team via live chat or phone within 30 minutes of ordering for the best chance of modification.